Comparing Birdeye, Podium or Partoo

The Dutch alternative to Birdeye, Podium and Partoo

Review management for organisations with multiple locations. Every Google, Klantenvertellen and Kiyoh review in one dashboard, answered in each location's own voice with AI you approve. Prices are on the site, you cancel monthly and support is based in Amsterdam.

Amsterdam

Issue

Ben Jacobs
Amsterdam, North Holland

Very disappointed with the service. The appointment was canceled and the staff seemed very disinterested.

Answered automatically

What a shame to hear, Ben. We take our service level very seriously. Therefore, please contact our branch manager Mark Jansen on 020-123 456 so that we can come to an appropriate solution.

Vondel & Zonen AmsterdamGoogle Business-profiel
Gekoppeld
Vondel & Zonen RotterdamGoogle Business-profiel
Gekoppeld
Klantenvertellen
KlantenvertellenAlle vestigingen
Gekoppeld
Eén tijdlijn, alle reviews
PR
Priya Raman
Same-day geholpen terwijl ik zonder afspraak binnenliep.
Rotterdam
MK
Marloes KuiperKlantenvertellen
Duidelijke communicatie en netjes op tijd klaar.
Utrecht
JB
Joost Bakker
De afspraak stond om 9 uur, maar het werd eind van de middag.
Amsterdam
3 locaties gekoppeld, alle reviews op één plek
AI-richtlijnenStel in voor je hele organisatie of per locatieHele organisatieSpecifieke locatie
Merkstem instellen
ToonVriendelijk en persoonlijk
AntwoordlengteKort en concreet
Emoji-gebruikGeen
ContactpersoonSanne (Amsterdam)
Geavanceerde instellingen
Begin elk antwoord met "Beste [naam]" en noem geen prijzen.
Voorbeeld in jouw merkstem
Beste Marloes, dank je wel voor je review! Fijn dat alles netjes op tijd klaar was. Heb je nog vragen, dan helpt Sanne je graag verder.
Elke reactie klinkt vanaf nu als jouw organisatie
Antwoordregel actief4–5 sterren, automatisch AI-antwoord1–3 sterren, melding naar jou en geen auto-reply
PR
Priya Raman
Vondel & Zonen Rotterdam
Zojuist
Same-day geholpen terwijl ik zonder afspraak binnenliep. Vriendelijk, snel en de prijs was precies wat er was afgesproken.De afspraak stond om 9 uur, maar het werd pas eind van de middag opgeleverd. Niemand belde om het te laten weten.
Beantwoord
AI-antwoord
Dank je wel voor je mooie woorden, Priya! Fijn dat we je meteen konden helpen. Tot de volgende keer bij Vondel & Zonen Rotterdam.
Automatisch geplaatst op Google
Melding naar jou verstuurd, deze review wacht op jouw reactie
1
Nieuwe negatieve reviewVondel & Zonen Amsterdam, wacht op opvolging
JB
Joost Bakker
Vondel & Zonen Amsterdam
Zojuist
De afspraak stond om 9 uur, maar het werd pas eind van de middag opgeleverd. Niemand belde om het te laten weten.
Opgevolgd
Interne opmerking
@Sanne kun jij dit oppakken? Klant is niet teruggebeld over de latere oplevering.
SDSanne getagd, zij ziet deze review direct in haar overzicht
Context opgevraagd bij de vestigingsmanager Amsterdam
Opgevolgd met de juiste context, niets blijft liggen
DashboardVondel & Zonen, alle locaties, deze maand
82
Reputatiescore
Alle locaties samen, op basis van beoordelingen, reactiesnelheid en opvolging.
Stijgend sinds de start
Reactiepercentage
100%
elke review beantwoord
Reactietijd
12 min
van dagen naar minuten
Sentiment78% positief
Top complimentenTrend t.o.v. vorige periode
Personeel & service
vooral: service en servicekwaliteit
5%124›
Communicatie
vooral: informatievoorziening en communicatie
21%29›
Grip op je reputatie, zonder er dagelijks aan te denken
Review manager Vondel & Zonen, alle locaties
Alles 200 Urgent 10 Te lang open 3
Karim Aydin
Twee keer teruggebeld over de eindafrekening, twee keer een toezegging gekregen.
Klantenvertellen Amsterdam Geëscaleerd
Bas Hendriks
Ik moest langer wachten dan gepland, maar ik werd vooraf gebeld en netjes op de hoogte gehouden.
Kiyoh Utrecht Beantwoord
Ilse Groenewoud
Thijs heeft echt meegedacht toen mijn planning in de war liep. Binnen een dag geregeld.
Google Rotterdam Beantwoord
Anneliese Vos
Zijn jullie op zaterdag nog tot 16 uur open? Op de site staat iets anders dan op Google.
Klantenvertellen Utrecht Onbeantwoord
Martijn de Wit
Prima geholpen, prijs zoals afgesproken. Alleen het wachten aan de balie duurde wat lang.
Kiyoh Amsterdam Beantwoord
BH
Bas Hendriks
KiyohVondel & Zonen Utrecht
10/10
Positieve review, lage urgentie. Waardering voor het contact onderweg. Wachttijd liep uit, maar werd opgevangen door de communicatie.

Ik moest langer wachten dan gepland, maar ik werd vooraf gebeld en daarna netjes op de hoogte gehouden.

Openbaar op Kiyoh Voorgestelde toon: waarderend
Dank je wel, Bas. We bellen liever een keer te veel dan te weinig, dus fijn om te horen dat dat voor jou uitmaakte. Tot de volgende keer in Utrecht.
Geplaatst op Kiyoh Genereer met AI 148/1000
Review-uitnodigingen Vondel & Zonen Utrecht, 34 klanten geholpen
Kies je kanaal
E-mailAutomatisch, een dag na de afspraak
WhatsAppVoor klanten die hun mail niet lezen
QR-codeOp de balie, in de auto, op de bon
Scan en schrijf een reviewEén QR per vestiging, direct naar je Google-profiel
Verstuur 34 uitnodigingen Nooit dubbel, nooit aan wie al schreef
Deze week
Verstuurd
34
3 kanalen
Geopend
27
79 procent
Nieuwe reviews
11
gem. 4,8 sterren
Van uitnodiging naar review32 procent
SD
Sanne de Boer
Goeie service en fijne communicatie.
Google via QR op de balie, 2 minuten geleden
Rep Shield Vondel & Zonen Utrecht, auto-reply staat aan
Actief
Binnengekomen vandaag
LV
Lotte Vermeulen
Snel geholpen en netjes uitgelegd wat er gedaan is.
Google Automatisch beantwoord
PW
Peter de Wit
Derde keer terug voor hetzelfde probleem. Als dit niet opgelost wordt, schakel ik een advocaat in.
Google Tegengehouden Juridisch signaal
D
Deals4U
Beste deal ooit!!! Kijk op mijn profiel voor gratis tegoed
Google Spam, niet beantwoord
12automatisch beantwoord 2tegengehouden
Tegengehouden
PWPeter de Wit
Derde keer terug voor hetzelfde probleem. Als dit niet opgelost wordt, schakel ik een advocaat in.
GoogleUtrecht
Waarom tegengehouden
Juridisch signaal 1 ster Herhaalde klacht
AI-antwoord gepauzeerdHier reageert een mens op
Doorgezet naar Mark JansenVestigingsmanager Utrecht
Melding verstuurdPer e-mail, direct na binnenkomst

Why businesses look for an alternative to Birdeye, Podium or Partoo

1

You only see the price after a sales call

Birdeye, Podium and Partoo do not publish prices. You fill in a form, get a call and then a quote per number of locations. At Repmanager, Free, Lite and Pro are simply on the site, including the price per extra location.

1

Annual contracts that renew by themselves

Birdeye renews a contract automatically for the same term unless you give written notice 90 days before the renewal date, and adds 8 percent at every renewal. Podium works with 12 months and a 30-day notice period. Repmanager is cancelled monthly, with no silent renewal.

1

Dutch review platforms and support are missing

Klanten Vertellen and Kiyoh are not in the integration lists of any of the three. Their offices are in Palo Alto, Paris and the United States. Repmanager connects Google, Klanten Vertellen and Kiyoh as standard and is based in Amsterdam.

Repmanager next to Birdeye, Podium and Partoo

Feature

Repmanager

Birdeye

Podium

Partoo

Prices on the website

Yes: Free 0, Lite 39, Pro 149 euros a month (32 and 124 billed yearly)

No, quote only

No, quote only

No, quote only

Contract

Cancel monthly

Renews automatically for the same term, 90 days written notice, 8 percent added at renewal

12 months, renews automatically, 30 days notice

Not publicly documented

Reply to Google Business Profile reviews

Yes

Yes

Yes

Yes

Klanten Vertellen and Kiyoh

Yes, as standard

Not in its list of 200+ review sites

Not mentioned

Not mentioned

Office and support

Amsterdam, Dutch-speaking

Palo Alto, Dallas, Gurugram, Sydney, London

United States

Paris

AI replies with rules per location

Yes, you approve

Yes

Not publicly documented

Yes, in Review Management +

Also listings, web chat, SMS

No, by design

Yes

Yes

Yes (listings, WhatsApp, store locator)

Best fit

3 to 70 locations in the Netherlands and Belgium

Enterprises with hundreds of locations, mainly US

US businesses that also want SMS and phone

Large European networks that also want listings

Checked on 9 November 2026 on the websites, pricing pages and terms of Birdeye, Podium and Partoo. Spotted an error? Email us and we will correct it.

Read the full comparison with Birdeye
Read the full comparison with Podium
Read the full comparison with Partoo

Book a 15-minute demo

You see your own locations in Repmanager and how a reply is written. Pick a time and you get the Google Meet link right away.

Vijftien minuten, tijden in jouw tijdzone. Je ontvangt direct een agenda-uitnodiging met de Google Meet-link. Fifteen minutes, times shown in your own time zone. You get a calendar invite with the Google Meet link right away.

Looking for something else, really?

1

An agency that answers your reviews (like Answrd)

Answrd is a webcare agency from Rotterdam: people who reply on your behalf, evenings and weekends included, at a custom price. That is a different choice from software. With Repmanager you keep it in-house: the AI writes according to your guidelines per location, you or a colleague approve, and you pay a fixed monthly price that is on the site.

1

A review platform instead of Trustpilot

Trustpilot is a platform where you collect reviews, from 189 euros a month per domain on a 12-month contract. Repmanager is not a review platform. We manage the reviews that are already on Google, Klanten Vertellen and Kiyoh. If you want a Dutch collection platform, look at Klanten Vertellen or Kiyoh; you then answer the reviews that come in there inside Repmanager.

Switch in three steps, no migration

1

Connect your Google profiles

You connect your Google Business Profiles, Klanten Vertellen and Kiyoh with your own login. Nothing is moved: the reviews stay where they are, Repmanager reads them and posts the replies you allow.

2

Set the tone per location

For each location you fill in guidelines: how you address customers, what you never promise, which phone number goes with a complaint. The AI writes a draft from that.

3

Choose what goes out automatically

For example 4 and 5 stars automatically, 1 to 3 stars with you first. You set the rule, per location if you like.

4

See who replies, per location

Response rate, response time and rating per location side by side. You can let your old tool run until the contract ends.

One dashboard for all your locations. Set up for your industry.

Dealer group, hotel chain or franchise: your team works from one environment, with rules and a tone that fit your industry.

50+

trusted partners

5.0

With three locations and growing brands like Omoda and Jaecoo, Repmanager saves us 30 minutes a day. That time goes to customers in the showroom

Robin Jongerius

Hans Jongerius

5.0

With three locations and growing brands like Omoda and Jaecoo, Repmanager saves us 30 minutes a day. That time goes to customers in the showroom

Robin Jongerius

Hans Jongerius

Pricing

The prices are right here

Free for one location. Lite up to five. Pro from five locations, expandable to 70. Above that, Enterprise on request. Cancel monthly, two months free when billed yearly.

Learn more about the features

Free

All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.

€0

per month

Start for free

Included

1 location, with Google and Klantenvertellen connected

All your reviews in one overview

Instant notification for every new review

25 AI replies per month

Dashboard with your reputation score

Free, no payment details

Lite

For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.

€39

ex. VAT

per month

Start for free

Everything in Free, plus:

Up to 5 locations

Unlimited AI replies

AI trained on your tone of voice

Reply rules that answer reviews automatically

Review invitations via email and QR code

In-depth review analytics

Email support

Most popular

Pro

For organizations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.

€149

ex. VAT

per month

Number of locations
5 20 35 50 70

Everything in Lite, plus:

5 locations included, expandable up to 70

Unlimited users, with roles and permissions

Rep Shield blocks risky replies and filters spam

KPI targets for rating, response rate and response time

Compare locations side by side

Biggest complaints and compliments from your reviews

Personal onboarding and help with your AI settings

Support via email and meetings

Free

All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.

€0

per month

Start for free

Included

1 location, with Google and Klantenvertellen connected

All your reviews in one overview

Instant notification for every new review

25 AI replies per month

Dashboard with your reputation score

Free, no payment details

Lite

For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.

€32

ex. VAT

per month, billed yearly

Start for free

Everything in Free, plus:

Up to 5 locations

Unlimited AI replies

AI trained on your tone of voice

Reply rules that answer reviews automatically

Review invitations via email and QR code

In-depth review analytics

Email support

Most popular

Pro

For organizations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.

€124

ex. VAT

per month, billed yearly

Number of locations
5 20 35 50 70

Everything in Lite, plus:

5 locations included, expandable up to 70

Unlimited users, with roles and permissions

Rep Shield blocks risky replies and filters spam

KPI targets for rating, response rate and response time

Compare locations side by side

Biggest complaints and compliments from your reviews

Personal onboarding and help with your AI settings

Support via email and meetings

FAQ

Frequently asked questions

Is your question not listed? Ask it in the demo.

Not finding your answer? Contact us

Is Repmanager a full alternative to Birdeye?

For reviews and reputation across multiple locations: yes. For listings, web chat, SMS and payments: no, we deliberately do not offer those. If you need them, Birdeye is the better fit.

Can we switch without losing reviews or replies?

Yes. Reviews and replies live on Google, Klanten Vertellen or Kiyoh, not in a tool. You connect your profiles to Repmanager and carry on where you were.

What does Repmanager cost for an organisation with 10 locations?

Pro: 149 euros a month, or 124 euros a month billed yearly, with 5 locations included plus an amount per extra location shown on the pricing page. In the demo we work it out for your number.

Does the AI just write replies on our behalf?

No. The AI writes a draft following the guidelines you set per location. You decide which reviews are answered automatically and which come to you or a colleague first. Everything stays visible in the dashboard.

Does Repmanager also work with Trustpilot or Feedback Company?

Not at the moment. We connect Google, Klanten Vertellen and Kiyoh.

How reliable are the facts about Birdeye, Podium and Partoo on this page?

Everything comes from their own websites, pricing pages and terms, checked on 9 November 2026. We write "not publicly documented" when something is not on their site. If you spot an error, email us.

More than 35 companies went before you.

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