INVITATIONS

Review invitations: via email and QR code

Send smart invitations and collect more positive feedback

With RepManager, you can effortlessly invite customers to leave a review. This can be done via a personalized email or a printable QR code. Everything in your style.

More and better reviews aren't just good for your image. They're also crucial for your visibility in Google Maps. This feature allows you to focus on improving your reputation and local visibility.

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Choose your invitation method

You decide how to invite customers. Via a fully customizable email or with a scannable QR code for on-site use.

Email invitation with insights

Send invitations to customers after a purchase or visit. In your own branding and with your own text. You'll also see whether someone has actually left a review.

On-site QR code

Place a scannable QR code on your counter, flyer, or receipt. Customers scan and go directly to your review page. Simple and effective.

Smart follow-up

See at a glance which invitations have been sent, which have been opened, and which have already been responded to.

Invite without distractions

Not everyone is qualified to give a review. That's why you can selectively select who to invite and when.

Sentiment

Only invite customers after a positive experience. Reduce the risk of negative reviews.

Timing

Send invitations immediately after contact or postpone them. You decide the timing.

Location

Each invitation is linked to the correct location. This way, the review always ends up in the right place.

Reminders

Automatically send a friendly reminder if a review hasn't been posted yet.

Invite people via QR code or email

Easily retrieve a QR code for each GMB location to invite customers in-store to leave a review. Prefer digital? Send email invitations with a single click.

Overview by location and team

Whether you have one store or multiple branches, you can see how many invitations have been sent and how many reviews they have generated per location.

A convenient way to motivate teams and make results measurable.

Why this works

Most customers are quite willing to leave a review. They just need a gentle nudge. With RepManager, you make that easy and measurable. So you get more out of every customer.

More reviews. More visibility. More control.

Reviews

Trusted by professionals

Our beta access users rate RepManager 4.8 out of 5 stars. Why? Because smart review management works.

“Negative reviews could delay or even cost our deals.

Now we're actively monitoring feedback and turning complaints into customer loyalty.”

4.8

“Previously, it took our team hours to manually monitor and answer reviews. Now RepManager automates this process, allowing us to save at least 10 hours a month and we can focus on improving our service. “

5.0

“Our customers expect top service. By responding quickly and professionally to reviews via RepManager.ai, we show that we listen to feedback and always strive to improve. This has given our customer satisfaction a significant boost.”

5.0

“As an SEO agency, we know how important online visibility and reputation are. With RepManager.ai, our customers can share their reviews automated monitoring and answering, which not only saves them time, but also strengthens their online authority.”

4.8

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FAQ

FAQs

Is your question not listed? Get in touch.

Can I cancel my subscription at any time?

Absolutely. RepManager runs on a flexible monthly subscription without long-term commitments. You can cancel at any time, your access will remain active until the end of your billing period. No automatic renewals without your approval, no hidden conditions.

How does the Action Points dashboard help me manage reviews more efficiently?

The dashboard automatically highlights which reviews require immediate attention. Based on sentiment and keywords, you get a clear overview per location including complaints, recurring signals or negative trends, so you never miss what matters and can act fast.

How does the system detect complaints in reviews?

Our AI analyzes the star rating, tone, and content of each review. Complaints, negative emotions and phrases like “disappointed” or “poor contact” are automatically identified and flagged, so you can respond with focus and precision.

How does RepManager work?

You connect your Google Business Profile in under a minute. All reviews are automatically imported into a central dashboard. From there, you get instant customer insights, manage responses per location, and generate AI replies with one click. No hassle, just clarity and control.

What's the difference between the Starter and Pro packages?

With Basic, you manage one location and get access to all core features: AI replies, sentiment analysis and email notifications. Pro is built for multi-location businesses and agencies, it lets you manage multiple sites, compare performance, and receive actionable reports. Both plans include automated email updates.

Can I respond to reviews automatically or manually?

Our AI generates a draft reply based on tone and content. You can send it directly, edit it, or generate a new version with one click until it fits perfectly. Whether automated or manual, you stay in full control.

Which platforms are supported?

RepManager is fully optimized for Google Business Profiles. This keeps the platform simple, fast and powerful, exactly what you need to start creating impact today.

How will I get notified of new reviews?

You’ll receive automatic email notifications as soon as a new review is posted. Notifications can be configured per location, so you stay on top of everything and respond quickly.

Is there a free trial period?

Yes. You start with a 7-day free trial. During this period, you get access to 1 location and 25 AI replies. You’ll enter your payment details via Stripe upfront, but no charges apply if you cancel within 7 days. You can upgrade to Basic or Pro at any time, you're in control.