Team Management

Collaborate with your team and keep a grip on who gets what with Team Management

Repmanager is made for organizations where multiple people work on reputation. Branch managers, marketers, regional managers and headquarters. With Team Management, you give everyone exactly the access that suits their role, without relinquishing control.

Invite colleagues with one click, assign them to specific locations, and decide what they can see and adjust for each role. From a branch manager who only manages his own location to an admin who has the complete overview.

Whether you work with three colleagues or a hundred. With Team Management, Repmanager scales effortlessly.

Amsterdam

Issue

Ben Jacobs
Amsterdam, North Holland

Very disappointed with the service. The appointment was canceled and the staff seemed very disinterested.

Answered automatically

What a shame to hear, Ben. We take our service level very seriously. Therefore, please contact our branch manager Mark Jansen on 020-123 456 so that we can come to an appropriate solution.

Team Management

One dashboard, everyone in their own place

In the team dashboard, you can see at a glance who has access, what role they play and which locations they have access to. Add new members, change roles, or revoke access. Everything from one central location, without the hassle of separate accounts or shared credentials. Start a free trial account

Start a free trial account

1

Invite with one click

Add team members via their email address and set up their role and location access instantly. They receive an invitation in their mailbox and are up and running within a minute.

1

Overview of invitations

See which invitations are open, accepted, or expired. Resend or withdraw if you need to without searching through old emails.

1

Scalable up to 10,000 users

Whether you're a small team or a large organization, the system grows effortlessly with you. Up to ten thousand members in one environment, without sacrificing speed or overview.

Manual or automatic replies to sentiment, stars and keywords. Adjustable by location.

With Repmanager, you get all the tools you need to take your online reputation seriously in the automotive industry without spending a lot of time or effort
Team Management

Five roles that suit every organizational structure

Not everyone has to be able to do everything. With preset roles, you give colleagues exactly the right access. From read-only to full admin rights. For each role, it is clearly established what is possible and what is not possible.

Start a free trial account

1

App Only

For integrations and automated links. Access via API, without dashboard rights. Ideal for connections to external systems.

1

Connector

For partners or suppliers who only need to manage connections and locations. No access to reviews or content features.

1

Members

For team members who are allowed to view reviews and invitations. Perfect for colleagues who watch without actively responding.

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Manager

For branch managers and team leads. Full control over car responses, AI guidelines, team members, and location settings within their assigned locations.

1

Admin

For those ultimately responsible. Access to everything, including subscription management and organization-wide settings. The role for those who have to see the full picture.

Location roles for multiple locations

In addition to organization-wide roles, you can grant additional rights per location. A Location Viewer can only watch, a Location Manager can actively respond to reviews and generate QR codes, and a Location Admin has full control within that specific location. This way, each team works within its own responsibility, without getting in each other's way.

Start a free trial account

Always have insight into who does what

With each action, you can see which team member performed it. Who responded to a review, who changed the AI guidelines, who added a new location. No more confusion about responsibilities, no duplication of work, no lost overview. Perfect for organizations with multiple teams or strict compliance requirements.

Start a free trial account

Why this works

Good cooperation depends on clear roles. With Team Management, you give everyone the right access without cluttering things up. Branch managers work independently, marketers keep an overview and the head office remains in control. One system. No separate accounts. Always clear who can do what.

Start a free trial account

50+

Reliable partners

5.0

“With three branches and growing brands such as Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom.”

Robin Jongerius

Hans Jongerius

5.0

“With three branches and growing brands such as Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom.”

Robin Jongerius

Hans Jongerius

Pricing

What are Repmanager's prices

Calculate what Repmanager costs for your organization

Start a free trial account

Free

All your reviews in one place, with AI replies. Start for free, no payment details needed.

$0

Monthly

Start now for free

Included

1 location, with Google and Klanten Vertellen connected

All your reviews in one overview

Instant notification for every new review

25 AI replies per month

Dashboard with your reputation score

Free, no payment details

Lite

For business owners with one location who want to manage and automate their reviews professionally.

$39

ex. VAT

Monthly

Start now

Everything in Free, plus:

Up to 5 locations

Unlimited AI replies

AI trained on your tone of voice

Reply rules that answer reviews automatically

Review invitations via email and QR code

In-depth review analytics

Email support

Most popular

Pro

For organizations with multiple locations that want full control and automation at location level.

$149

ex. VAT

Monthly

Number of locations
5 20 35 50 70

Everything in Lite, plus:

5 locations included, expandable up to 70

Unlimited users, with roles and permissions

Rep Shield blocks risky replies and filters spam

KPI targets for rating, response rate and response time

Compare locations side by side

Biggest complaints and compliments from your reviews

Personal onboarding and help with your AI settings

Support via email and meetings

Free

All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.

€0

Monthly

Start now for free

Included

1 location, with Google and Klanten Vertellen connected

All your reviews in one overview

Instant notification for every new review

25 AI replies per month

Dashboard with your reputation score

Free, no payment details

Lite

For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.

€32

ex. VAT

Monthly

Start now

Everything in Free, plus:

Up to 5 locations

Unlimited AI replies

AI trained on your tone of voice

Reply rules that answer reviews automatically

Review invitations via email and QR code

In-depth review analytics

Email support

Most popular

Pro

For organisations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.

€124

ex. VAT

Monthly

Number of locations
5 20 35 50 70

Everything in Lite, plus:

5 locations included, expandable up to 70

Unlimited users, with roles and permissions

Rep Shield blocks risky replies and filters spam

KPI targets for rating, response rate and response time

Compare locations side by side

Biggest complaints and compliments from your reviews

Personal onboarding and help with your AI settings

Support via email and meetings

Managing multiple locations? We'll set up a custom trial

We'll look at your structure together and configure Repmanager for your locations.

More than 35 companies preceded you.

Join now!
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Features

FAQs

Everything you need to know about Repmanager

Is your question not listed? Get in touch

Which roles can I assign to team members in Repmanager?

In Team Management, you can work with different roles, such as App Only, Connector, Member, Manager and Admin. This lets you decide exactly who can only view, who can manage reviews and who can adjust settings.

Can I give team members access to specific locations?

Yes. You can assign team members to one or more locations. This allows a location manager to manage only their own location, while a regional manager or admin can oversee multiple locations or the entire organisation.

Can I change roles or access later?

Yes. You can change roles, permissions and location access at any time. You can also resend invitations, withdraw them or remove access when someone changes role or leaves the organisation.

Is Team Management suitable for large organisations with many users?

Yes. Team Management is built to scale for organisations with multiple teams, locations and users. This allows you to manage both small teams and larger organisations from one central environment.