AI response generator for reviews: reply fast in your own tone
The AI Response Generator is your smart assistant in Repmanager. It writes immediate responses to reviews based on your own tone of voice. No generic AI chatter, just personal replies that fit your company perfectly.
With the self-trainable prompt, you have full control over how the AI responds—be it professional, lighthearted, or hyper-personal. And thanks to the playground, you can test everything beforehand.
Whether you’re replying yourself or your team is handling it, the AI Response Generator ensures you always sound exactly the way you intend.
Repmanager only reads your reviews and only posts replies you allow. Nothing changes on your business profile. You can disconnect at any time.
Amsterdam
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Issue
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Very disappointed with the service. The appointment was canceled and the staff seemed very disinterested.
Answered automatically
What a shame to hear, Ben. We take our service level very seriously. Therefore, please contact our branch manager Mark Jansen on 020-123 456 so that we can come to an appropriate solution.
The same tone with every review
The AI Response Generator is a Repmanager feature that writes review responses based on the content of the review and the tone of voice you set for each organization and location. You decide how the AI responds. You write the prompt yourself (up to 2000 characters) and test it in the playground. This ensures every response sounds exactly the way you want it to.
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Self-adjustable prompt
With your own custom instruction of up to 1000 characters, you decide how the AI should respond—whether that’s professional, informal, or lighthearted. You’re the director.
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Immediately applicable to every review
No more juggling separate tools. The AI generator is fully integrated into the dashboard and ready to use immediately for every incoming review.
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Tested in your own playground
During onboarding, you’ll test your prompt in a dedicated rehearsal environment. You can tweak it until the AI performs exactly as you want.
Manual or automatic replies to sentiment, stars and keywords. Adjustable by location.
Smart responses that go beyond standard AI
The AI in Repmanager has been specially trained on thousands of reviews. He recognizes sentiment, intent and context and responds like a person would.
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App Only
For integrations and automated links. Access via API, without dashboard rights. Ideal for connections to external systems.
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Connector
For partners or suppliers who only need to manage connections and locations. No access to reviews or content features.
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Member
For team members who are allowed to view reviews and invitations. Perfect for colleagues who watch without actively responding.
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Manager
For location managers and team leads. Full control over auto-replies, AI guidelines, team members and location settings within their assigned locations.
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Admin
For those ultimately responsible. Access to everything, including subscription management and organization-wide settings. The role for those who have to see the full picture.
Train your own AI in the playground
In the playground you enter an example review and see how the AI responds. Adjust your prompt, try again and work out step by step how to set your ideal tone of voice. Useful for teams where several people reply, or companies that want their brand to sound consistent.
Read more in the knowledge base:
Always contextual with every response
For every review, the AI analyzes the source, the tone, and the urgency of the situation. This is all automatically factored into the response. This eliminates confusion, avoids generic replies, and protects your reputation. You stay in control; the AI does the writing.
Why this works
The AI Response Generator saves time, cuts through the noise, and ensures consistent, professional responses to every review. You’ll be faster, more personal, and more reliable in your communication. Best of all, you don't have to copy-paste or brainstorm anymore. One prompt. No manual work. Always your tone.
50+
Trusted partners
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5.0
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"With three locations and growing brands like Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom."
Robin Jongerius
Hans Jongerius
5.0
"With three locations and growing brands like Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom."
Robin Jongerius
Hans Jongerius
What are Repmanager's prices
Calculate how much Repmanager costs for your organization
Free
All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.
€0
per month
Included
1 location, with Google and Klantenvertellen connected
All your reviews in one overview
Instant notification for every new review
25 AI replies per month
Dashboard with your reputation score
Free, no payment details
Lite
For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.
€39
ex. VAT
per month
Everything in Free, plus:
Up to 5 locations
Unlimited AI replies
AI trained on your tone of voice
Reply rules that answer reviews automatically
Review invitations via email and QR code
In-depth review analytics
Email support
Most popular
Pro
For organizations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.
€149
ex. VAT
per month
Everything in Lite, plus:
5 locations included, expandable up to 70
Unlimited users, with roles and permissions
Rep Shield blocks risky replies and filters spam
KPI targets for rating, response rate and response time
Compare locations side by side
Biggest complaints and compliments from your reviews
Personal onboarding and help with your AI settings
Support via email and meetings
Free
All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.
€0
per month
Included
1 location, with Google and Klantenvertellen connected
All your reviews in one overview
Instant notification for every new review
25 AI replies per month
Dashboard with your reputation score
Free, no payment details
Lite
For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.
€32
ex. VAT
per month, billed yearly
Everything in Free, plus:
Up to 5 locations
Unlimited AI replies
AI trained on your tone of voice
Reply rules that answer reviews automatically
Review invitations via email and QR code
In-depth review analytics
Email support
Most popular
Pro
For organizations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.
€124
ex. VAT
per month, billed yearly
Everything in Lite, plus:
5 locations included, expandable up to 70
Unlimited users, with roles and permissions
Rep Shield blocks risky replies and filters spam
KPI targets for rating, response rate and response time
Compare locations side by side
Biggest complaints and compliments from your reviews
Personal onboarding and help with your AI settings
Support via email and meetings
Start today. Post your first reply today.
Free for one Google profile, no payment details. Managing multiple locations? Book a 15-minute demo.
Repmanager only reads your reviews and only posts replies you allow. Nothing changes on your business profile. You can disconnect at any time.
FAQs
Everything you need to know about Repmanager
How does the AI learn my company's tone of voice?
You write the prompt yourself, setting out how the AI should sound. You can do this per organization and per location. In the playground you test that prompt on a sample review and adjust it until the answer is right.
Can I still edit the generated response before it goes online?
Yes. The AI response generator delivers a draft. You read it, change whatever you want and only post it once you agree. Nothing goes online without your confirmation.
What is the difference between the AI response generator and Auto Reply?
The AI response generator suggests a response and you confirm it. Auto Reply posts responses automatically based on rules you set in advance, without any intervention. If you want control over every response, use the response generator.
Does Google penalize responses written with AI?
No. Google judges the content of a response, not where it came from. A relevant, specific response to a review counts either way, whether you type it yourself or have the AI suggest it.