Multi-location

Multi-location review management

Repmanager is built for organizations with multiple locations. All Google and client reviews from every one of your locations come into a single environment, answered in your tone of voice and configurable per location.

The more locations you manage, the bigger the difference Repmanager makes.

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All features

Amsterdam

Issue

Ben Jacobs

Amsterdam, North Holland

Very disappointed with the service. The appointment was canceled and the staff seemed very disinterested.

Answered automatically

What a shame to hear, Ben. We take our service level very seriously. Therefore, please contact our branch manager Mark Jansen on 020-123 456 so that we can come to an appropriate solution.

Multi-location

One environment, all your locations

No more separate Google accounts. No more checking each location one by one. All reviews from every location sit in the same dashboard, filtered the way you want to see them.

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Central overview

All reviews from all your locations in one place. Filter by location, by region, or view the entire organization at once.

AI per location

Train the AI at location level. Location manager, contact details, local tone of voice: configurable per location.

Unlimited scalable

Adding a location takes minutes. No reinstallation, no new license, no extra manual work.

Manual or automatic replies to sentiment, stars and keywords. Adjustable by location.

With Repmanager, you get all the tools you need to take your online reputation seriously in the automotive industry without spending a lot of time or effort

Multi-location

Structure that scales with your organization

A chain of two locations works differently than a chain of fifty. Repmanager adapts to your structure, not the other way around.

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Location

Filter by a single location, a region, or a brand. View all reviews from the Rotterdam showroom, all reviews from the southern region, or all Renault locations at once.

Role

Location managers see their own location. Regional managers see their region. Head office sees everything. Everyone works in the same environment, with the information that fits their role.

Status per location

Unanswered, automatic, manual, or edited. See per location which reviews are still waiting for follow-up and which have already been handled.

Brand

Many multi-location businesses carry multiple brands per location. Repmanager links each GMB profile to the correct location and keeps the tone of voice for each brand separate.

KPIs per location

Which location hits the response rate? Which location's review score is lagging? Filter on the KPI that matters to your organization.

Configurable per location, manageable across the organization

Auto-reply rules, AI guidelines, response templates, and notifications can all be set per location. What works in Amsterdam can be set up differently in Groningen. At the same time, head office keeps an overview of everything happening across the organization.

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Roles and permissions that fit your organization

Give location managers access to their own location. Regional managers to their region. Head office to the whole. Per role, you decide who can answer reviews, change settings, or only view. That way responsibility stays where it belongs, without head office losing overview.

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Why this works

The more locations, the more reviews. And the more reviews, the bigger the chance that responses slip through the cracks. Multi-location businesses also tend to deal with importer KPIs or franchise agreements on response speed and response rate.

Repmanager handles this centrally. Every location hits its targets, head office keeps overview, and no one has to work through twenty separate Google accounts anymore. One dashboard. All locations. No surprises on a Friday afternoon.

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50+

Reliable partners

5.0

“With three branches and growing brands such as Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom.”

Robin Jongerius

Hans Jongerius

Pricing

What are Repmanager's prices

Calculate what Repmanager costs for your organization

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Lite

For organizations with one location that want to manage reviews professionally and systematically.

$29

ex. VAT

Monthly

Try free for 14 days

Features:

Manage Google reviews

Manage customer reviews

Smart, customizable review notifications

Automatic replies with auto-reply

Trainable AI in your tone of voice

1 user

1 location

Email support

Unlimited AI replies

Comprehensive review analytics

Google Business Profile integration

Fully automated AI auto-reply

FAQs

Everything you need to know about Repmanager

Is your question not listed? Get in touch

How does Repmanager work for businesses with multiple locations?

Repmanager brings all connected Google and client reviews from your locations together in one environment. You can manage, filter and follow up on reviews per location without switching between separate accounts or locations.

Can I configure settings per location?

Yes. You can configure settings per location, such as AI guidelines, auto-reply rules, reply templates, notifications and contact details. This allows each location to respond in a way that fits the local situation, while your organisation stays in control.

Can location managers only manage their own location?

Yes. With roles and permissions, you can decide who has access to which locations. For example, a location manager can manage only their own location, while a regional manager can view multiple locations and head office keeps the overview.

Is Repmanager suitable if we add more locations later?

Yes. Repmanager is built for organisations with multiple locations and scales with your structure. You can add new locations without starting over, keeping review management organised as your organisation grows.