Multi-location review management
Repmanager is built for organizations with multiple locations. All Google and client reviews from every one of your locations come into a single environment, answered in your tone of voice and configurable per location.
The more locations you manage, the bigger the difference Repmanager makes.
Amsterdam
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Issue
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Very disappointed with the service. The appointment was canceled and the staff seemed very disinterested.
Answered automatically
What a shame to hear, Ben. We take our service level very seriously. Therefore, please contact our branch manager Mark Jansen on 020-123 456 so that we can come to an appropriate solution.
One environment, all your locations
Multi-location is how you manage and compare multiple branches side-by-side in Repmanager, each with its own settings. No more separate Google accounts and no more checking in on every branch individually. All reviews from all your locations are in the same dashboard, filtered exactly how you want to see them.
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Central overview
All reviews from all your locations in one place. Filter by location, by region, or view the entire organization at once.
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AI per location
Train the AI at location level. Location manager, contact details, local tone of voice: configurable per location.
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Unlimited scalable
Adding a location takes minutes. No reinstallation, no new license, no extra manual work.
Manual or automatic replies to sentiment, stars and keywords. Adjustable by location.
Structure that scales with your organization
A chain of two locations works differently than a chain of fifty. Repmanager adapts to your structure, not the other way around.
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Location
Filter by a single location, a region, or a brand. View all reviews from the Rotterdam showroom, all reviews from the southern region, or all Renault locations at once.
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Role
Location managers see their own location. Regional managers see their region. Head office sees everything. Everyone works in the same environment, with the information that fits their role.
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Status per location
Unanswered, automatic, manual, or edited. See per location which reviews are still waiting for follow-up and which have already been handled.
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Brand
Many multi-location businesses carry multiple brands per location. Repmanager links each GMB profile to the correct location and keeps the tone of voice for each brand separate.
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KPIs per location
Which location hits the response rate? Which location's review score is lagging? Filter on the KPI that matters to your organization.
Configurable per location, manageable across the organization
Auto-reply rules, AI guidelines, response templates, and notifications can all be set per location. What works in Amsterdam can be set up differently in Groningen. At the same time, head office keeps an overview of everything happening across the organization.
Roles and permissions that fit your organization
Give location managers access to their own location. Regional managers to their region. Head office to the whole. Per role, you decide who can answer reviews, change settings, or only view. That way responsibility stays where it belongs, without head office losing overview.
Why this works
The more locations, the more reviews. And the more reviews, the bigger the chance that responses slip through the cracks. Multi-location businesses also tend to deal with importer KPIs or franchise agreements on response speed and response rate.
Repmanager handles this centrally. Every location hits its targets, head office keeps overview, and no one has to work through twenty separate Google accounts anymore. One dashboard. All locations. No surprises on a Friday afternoon.
Read more in the knowledge base:
50+
Trusted partners
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5.0
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"With three locations and growing brands like Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom."
Robin Jongerius
Hans Jongerius
5.0
"With three locations and growing brands like Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom."
Robin Jongerius
Hans Jongerius
What are Repmanager's prices
Calculate what Repmanager costs for your organization
Free
All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.
€0
per month
Included
1 location, with Google and Klantenvertellen connected
All your reviews in one overview
Instant notification for every new review
25 AI replies per month
Dashboard with your reputation score
Free, no payment details
Lite
For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.
€39
ex. VAT
per month
Everything in Free, plus:
Up to 5 locations
Unlimited AI replies
AI trained on your tone of voice
Reply rules that answer reviews automatically
Review invitations via email and QR code
In-depth review analytics
Email support
Most popular
Pro
For organizations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.
€149
ex. VAT
per month
Everything in Lite, plus:
5 locations included, expandable up to 70
Unlimited users, with roles and permissions
Rep Shield blocks risky replies and filters spam
KPI targets for rating, response rate and response time
Compare locations side by side
Biggest complaints and compliments from your reviews
Personal onboarding and help with your AI settings
Support via email and meetings
Free
All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.
€0
per month
Included
1 location, with Google and Klantenvertellen connected
All your reviews in one overview
Instant notification for every new review
25 AI replies per month
Dashboard with your reputation score
Free, no payment details
Lite
For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.
€32
ex. VAT
per month, billed yearly
Everything in Free, plus:
Up to 5 locations
Unlimited AI replies
AI trained on your tone of voice
Reply rules that answer reviews automatically
Review invitations via email and QR code
In-depth review analytics
Email support
Most popular
Pro
For organizations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.
€124
ex. VAT
per month, billed yearly
Everything in Lite, plus:
5 locations included, expandable up to 70
Unlimited users, with roles and permissions
Rep Shield blocks risky replies and filters spam
KPI targets for rating, response rate and response time
Compare locations side by side
Biggest complaints and compliments from your reviews
Personal onboarding and help with your AI settings
Support via email and meetings
Bochane cleared a backlog of 2,000+ reviews.
Book a 15-minute demo. We show you how it works for your locations.
FAQs
Everything you need to know about Repmanager
How does Repmanager work for businesses with multiple locations?
Repmanager brings all linked reviews from Google, Kiyoh, and Klantenvertellen for your locations together in one environment. You can manage, filter, and follow up on reviews per branch without constantly switching between separate accounts or locations.
Can I configure settings per location?
Yes. You can configure settings per location, such as AI guidelines, auto-reply rules, reply templates, notifications and contact details. This allows each location to respond in a way that fits the local situation, while your organisation stays in control.
Can location managers only manage their own location?
Yes. With roles and permissions, you can decide who has access to which locations. For example, a location manager can manage only their own location, while a regional manager can view multiple locations and head office keeps the overview.
Is Repmanager suitable if we add more locations later?
Yes. Repmanager is built for organisations with multiple locations and scales with your structure. You can add new locations without starting over, keeping review management organised as your organisation grows.