Reply within 24 hours to 100% of your automotive reviews.
Repmanager helps car dealers respond to reviews quickly, consistently, and at scale. On average, connected dealer groups save 4 hours a week on review management with Repmanager.
Amsterdam
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Problem
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Very disappointed with the service. The appointment was cancelled and the staff seemed completely uninterested.
Answered automatically
Sorry to hear that, Ben. We take our service standards very seriously. Please reach out to our location manager Mark Jansen at 020-123 456 so we can find a fitting solution.
Why automotive chooses Repmanager
With Repmanager, you get all the tools you need to take your online reputation in automotive seriously, without it costing you much time or effort.
1
Automotive-specific review management
MOT complaints, sales experiences, and workshop feedback, all categorized per type of interaction. From test drive to aftersales.
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Advanced review automation
Make sure you reply to every review within an hour with our review auto-reply. Link it to your trained AI or to fixed reply templates.
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AI that understands automotive
AI trained on workshop terminology, used car sales, and warranty questions. Responds professionally to technical complaints and enthusiastically to compliments.
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Insight per location and department
Track reputation per location, per brand, per salesperson. See which location scores best, and why.
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Multi-user and roles
Manage all your locations from one dashboard. From head dealer to branch, one overview, full control.
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Multi-location control
Let location managers handle their own location, while you keep the overview from a master account.
Manual or automatic replies based on sentiment, stars, and keywords. Configurable per location.
How Repmanager works for your dealership
50+
trusted partners
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5.0
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With three locations and growing brands like Omoda and Jaecoo, Repmanager saves us 30 minutes a day. That time goes to customers in the showroom
Robin Jongerius
Hans Jongerius
5.0
With three locations and growing brands like Omoda and Jaecoo, Repmanager saves us 30 minutes a day. That time goes to customers in the showroom
Robin Jongerius
Hans Jongerius
Why Repmanager matters for automotive
Repmanager helps car dealers respond to reviews quickly, consistently, and at scale. On average, connected dealer groups save 4 hours a week on review management with Repmanager.
Advanced review automation
Make sure you reply to every review within an hour with our review auto-reply. Link it to your trained AI or to fixed reply templates.
Fully customizable AI
Train the AI on your own tone of voice, guidelines, and exceptions. Set it up per organization or per location, so every reply sounds like it came from your team.
Managing multiple locations? We'll set up a custom trial
We'll look at your structure together and configure Repmanager for your locations.
What features does Repmanager offer?
With Repmanager, you get all the tools you need to take your online reputation in automotive seriously, without it costing you much time or effort.
Notifications
Get notified the moment a new review comes in, configurable per location and per sentiment. Know within minutes what's happening and reply within Google's 24-hour window, even on busy days.
AI-driven replies
The AI writes responses in your tone of voice, trained on your own guidelines and exceptions per location. You decide whether to send, edit, or auto-publish, one click and the reply is ready.
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Advanced review automation
Set the rules for when Repmanager replies automatically, based on stars, sentiment, or keywords. Link the trigger to your trained AI or to fixed templates, organization-wide or per location.Stel zelf in .
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Central review management for multi-location dealers
Manage all reviews from all your locations in one dashboard, filter by location or location group, and see exactly where action is needed. No scattered tabs, no forgotten replies, just one central overview for the entire business.
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Roles and user management
Give location managers access to their own location while you keep oversight from a master account. Decide per role who can reply to reviews, change settings, or just view.
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Review analytics
Track your reputation per location, per brand, and over time in clear dashboards. See which locations score best, where complaints come back, and where growth is happening — no spreadsheet required.
How much does Repmanager cost?
Calculate how much Repmanager costs for your organization
Free
All your reviews in one place, with AI replies. Start for free, no payment details needed.
€0
Monthly
Included
1 location, with Google and Klanten Vertellen connected
All your reviews in one overview
Instant notification for every new review
25 AI replies per month
Dashboard with your reputation score
Free, no payment details
Lite
For business owners with one location who want to manage and automate their reviews professionally.
€39
ex. VAT
Monthly
Everything in Free, plus:
Up to 5 locations
Unlimited AI replies
AI trained on your tone of voice
Reply rules that answer reviews automatically
Review invitations via email and QR code
In-depth review analytics
Email support
Most popular
Pro
For organizations with multiple locations that want full control and automation at location level.
€149
ex. VAT
Monthly
Everything in Lite, plus:
5 locations included, expandable up to 70
Unlimited users, with roles and permissions
Rep Shield blocks risky replies and filters spam
KPI targets for rating, response rate and response time
Compare locations side by side
Biggest complaints and compliments from your reviews
Personal onboarding and help with your AI settings
Support via email and meetings
Free
All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.
€0
Monthly
Included
1 location, with Google and Klanten Vertellen connected
All your reviews in one overview
Instant notification for every new review
25 AI replies per month
Dashboard with your reputation score
Free, no payment details
Lite
For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.
€32
ex. VAT
Monthly
Everything in Free, plus:
Up to 5 locations
Unlimited AI replies
AI trained on your tone of voice
Reply rules that answer reviews automatically
Review invitations via email and QR code
In-depth review analytics
Email support
Most popular
Pro
For organisations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.
€124
ex. VAT
Monthly
Everything in Lite, plus:
5 locations included, expandable up to 70
Unlimited users, with roles and permissions
Rep Shield blocks risky replies and filters spam
KPI targets for rating, response rate and response time
Compare locations side by side
Biggest complaints and compliments from your reviews
Personal onboarding and help with your AI settings
Support via email and meetings
Frequently asked questions
Everything you need to know about Repmanager
Can I try Repmanager for free for my automotive business?
Yes. You can try Repmanager for free. For dealer groups with multiple locations, we prefer to set up the trial together, so you can test it with the right locations, users and settings from the start. This gives you a realistic view of what Repmanager can deliver in practice.
How much does Repmanager cost for an automotive business with multiple locations?
For a single location, Repmanager starts with the Lite package. For multiple locations, the Pro package is usually the best fit. The price depends on the number of locations you want to connect. On the pricing page, you can calculate the cost for your organisation.
Do we need to set up Repmanager ourselves?
No. For multiple locations, we help with onboarding and AI setup. This includes connecting your Google Business Profiles, setting up user roles and aligning the AI with your tone of voice, locations and internal workflow.
Do we stay in control of automatic review replies?
Yes. You decide whether replies are posted manually, automatically or partly automatically. You can configure settings based on star rating, sentiment and keywords, so Repmanager fits your quality control process and way of working.