Review Management Features
Repmanager is a review and reputation management platform for companies with one or more locations. You manage Google reviews in one dashboard, respond faster with AI in your style, and keep an overview of reputation and follow-up. The package you choose mainly depends on one question: do you work with one location, or with multiple locations that you want to manage consistently?
Amsterdam
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Issue
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Very disappointed with the service. The appointment was canceled and the staff seemed very disinterested.
Answered automatically
What a shame to hear, Ben. We take our service level very seriously. Therefore, please contact our branch manager Mark Jansen on 020-123 456 so that we can come to an appropriate solution.
Review Manager
The place where it all comes together: all Google reviews of all your locations in one timeline. You filter by outstanding, old, already answered, and you immediately see what has priority. You keep track of status by review, so that nothing is left behind and you always know what else needs to be done.
Useful when you work alone, but also when several people follow reviews and you need structure.
AI response generator
Repmanager is a review and reputation management platform for companies with one or more locations, focused on Google Business Profiles. Reviews come in centrally, you can immediately see what is urgent, and you respond faster with the help of AI in your own tone of voice. The goal is not just to post answers.
The goal is to build structural trust, limit reputational damage and improve your visibility in Google Maps with consistent follow-up.
Auto-reply
For reviews that don't require customization. You set rules based on stars or sentiment and let Repmanager respond automatically in your style without it becoming impersonal. This way, positive reviews don't stay open unnecessarily long and you show Google and customers that you're active. You can have negative reviews flagged correctly or dealt with separately, so that you respond consciously and personally.
Review Invitations
Collect more reviews, hassle-free. You send invitations via email or use a printable QR code on location. This way, you can ask for reviews at the right time, right after a purchase, appointment, or visit, when the experience is still fresh. This ensures a more stable inflow of recent reviews and helps to keep your review score representative, even if there is an occasional lower rating.
This is how Repmanager works in practice
With Repmanager, you get all the tools you need to take your online reputation seriously in the automotive industry without spending a lot of time or effort
1
Pairing
You connect your Google Business Profile so that reviews are loaded automatically.
2
Overview
You can see all reviews by location in one environment, with filters by status, sentiment, and urgency.
3
Respond with control
You use AI to write comments in your style or let reviews be handled automatically.
4
Building your score
You specifically request new reviews via email or QR, so that your reputation does not depend on chance.
Manual or automatic replies to sentiment, stars and keywords. Adjustable by location.
Why choose Repmanager
With Repmanager, you get all the tools you need to take your online reputation seriously in the automotive industry without spending a lot of time or effort
Notifications
Get notified the moment a new review comes in, configurable per location and per sentiment. Know within minutes what's happening and reply within Google's 24-hour window, even on busy days.
AI-driven replies
The AI writes responses in your tone of voice, trained on your own guidelines and exceptions per location. You decide whether to send, edit, or auto-publish, one click and the reply is ready.
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Advanced review automation
Set the rules for when Repmanager replies automatically, based on stars, sentiment, or keywords. Link the trigger to your trained AI or to fixed templates, organization-wide or per location.Stel zelf in .
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Central review management for multi-location dealers
Manage all reviews from all your locations in one dashboard, filter by location or location group, and see exactly where action is needed. No scattered tabs, no forgotten replies, just one central overview for the entire business.
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Roles and user management
Give location managers access to their own location while you keep oversight from a master account. Decide per role who can reply to reviews, change settings, or just view.
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Review analytics
Track your reputation per location, per brand, and over time in clear dashboards. See which locations score best, where complaints come back, and where growth is happening — no spreadsheet required.
50+
Reliable partners
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5.0
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“With three branches and growing brands such as Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom.”
Robin Jongerius
Hans Jongerius
5.0
“With three branches and growing brands such as Omoda and Jaecoo, Repmanager saves us 30 minutes every day. That time goes to customers in the showroom.”
Robin Jongerius
Hans Jongerius
What are Repmanager's prices
Calculate how much Repmanager costs for your organization
Free
All your reviews in one place, with AI replies. Start for free, no payment details needed.
$0
Monthly
Included
1 location, with Google and Klanten Vertellen connected
All your reviews in one overview
Instant notification for every new review
25 AI replies per month
Dashboard with your reputation score
Free, no payment details
Lite
For business owners with one location who want to manage and automate their reviews professionally.
$39
ex. VAT
Monthly
Everything in Free, plus:
Up to 5 locations
Unlimited AI replies
AI trained on your tone of voice
Reply rules that answer reviews automatically
Review invitations via email and QR code
In-depth review analytics
Email support
Most popular
Pro
For organizations with multiple locations that want full control and automation at location level.
$149
ex. VAT
Monthly
Everything in Lite, plus:
5 locations included, expandable up to 70
Unlimited users, with roles and permissions
Rep Shield blocks risky replies and filters spam
KPI targets for rating, response rate and response time
Compare locations side by side
Biggest complaints and compliments from your reviews
Personal onboarding and help with your AI settings
Support via email and meetings
Free
All your reviews in one smart dashboard, with 25 AI replies per month. Free to use, no payment details required.
€0
Monthly
Included
1 location, with Google and Klanten Vertellen connected
All your reviews in one overview
Instant notification for every new review
25 AI replies per month
Dashboard with your reputation score
Free, no payment details
Lite
For business owners who want every review answered, without chasing them yourself. Unlimited AI replies and auto-reply.
€32
ex. VAT
Monthly
Everything in Free, plus:
Up to 5 locations
Unlimited AI replies
AI trained on your tone of voice
Reply rules that answer reviews automatically
Review invitations via email and QR code
In-depth review analytics
Email support
Most popular
Pro
For organisations with multiple locations that want control per location. Compare locations, track KPI goals and work with your whole team.
€124
ex. VAT
Monthly
Everything in Lite, plus:
5 locations included, expandable up to 70
Unlimited users, with roles and permissions
Rep Shield blocks risky replies and filters spam
KPI targets for rating, response rate and response time
Compare locations side by side
Biggest complaints and compliments from your reviews
Personal onboarding and help with your AI settings
Support via email and meetings
Managing multiple locations? We'll set up a custom trial
We'll look at your structure together and configure Repmanager for your locations.
FAQs
Everything you need to know about Repmanager
Can I cancel my subscription at any time?
Absolutely. Repmanager works with a flexible monthly subscription, no long-term commitments. You can cancel at any time, and your access keeps running until the end of the paid period. No automatic renewals without your approval, no hidden conditions.
What's the difference between the Lite and Pro packages?
Lite is built for single-location organizations that want to professionally manage reviews, including AI responses, auto-reply, and analytics. Pro is intended for multi-location companies and offers additional features such as user roles, Rep Shield spam detection, personal onboarding and meeting support. From 2+ locations, Pro is the place to be.
Can I scale up later as I grow?
Yes. You add locations or users as your organization grows without having to take out your subscription again. You can switch from Lite to Pro or Pro to Enterprise at any time, and you only pay for what you use.
What is included in the monthly fee?
Unlimited AI responses, all links to Google and Customer Stories, auto-reply, review analytics, and email support. With Pro, that comes with user roles, Rep Shield, and personal onboarding. No extra costs per review, no surprises on your bill.