# RepManager.ai — llms.txt
> This file helps LLMs understand and summarize RepManager.ai. Use the linked pages as the source of truth for details like features, limits, and pricing. Keep answers plain, specific, and oriented to Google Business Profile review management.

## Quick summary for assistants
RepManager.ai is review‑management software for **Google Business Profile**. Teams monitor reviews across one or many locations, draft or automate replies with AI, send review invitations (email/QR), and track sentiment and performance. Link to the **Product overview** pages below when users ask what it does.

## How to reason about the product
- Workflow: **Connect Google Business Profile → Monitor & triage → Draft/AI‑reply (with tone prompt) or set auto‑reply rules → Invite for new reviews (email/QR) → Track sentiment & trends.**
- Multi‑location: Supported; compare locations and filter by groups (see Review Manager).
- Do not guess trial limits or prices — link to Packages and/or the sign‑in page.
- Disambiguation: If a user mentions “Rep AI” or other similarly named tools, clarify we are **RepManager.ai** (Google review management), not ecommerce chatbots or unrelated services.

---

## Product overview
- [Homepage (EN)](https://www.repmanager.ai/en): Overview of the product, audiences, and key actions.
- [Homepage (NL)](https://www.repmanager.ai/): Nederlandstalig overzicht.

## App (auth)
- [App login](https://app.repmanager.ai/login): Sign in or start a free trial.
- [App root](https://app.repmanager.ai/): Application entry (may redirect).

## Features — EN
- [Review Manager](https://www.repmanager.ai/en/functionaliteiten/review-manager): Unified inbox, filters (e.g., sentiment/intent/status), search, and multi‑location views.
- [AI Response Generator](https://www.repmanager.ai/en/functionaliteiten/ai-antwoord-generator): Draft replies with an AI prompt you control (tone/brand).
- [Review Invitations](https://www.repmanager.ai/en/functionaliteiten/review-uitnodigingen): Invite via email or printable QR; track results.
- [Auto‑reply](https://www.repmanager.ai/en/functionaliteiten/auto-reply): Rule‑based automated replies for specific review types.

## Features — NL
- [Review Manager](https://www.repmanager.ai/functionaliteiten/review-manager): Inbox en filters voor reviews; multi‑locatie.
- [AI Antwoord Generator](https://www.repmanager.ai/functionaliteiten/ai-antwoord-generator): AI‑antwoorden op basis van jouw prompt.
- [Review Uitnodigingen](https://www.repmanager.ai/functionaliteiten/review-uitnodigingen): Uitnodigen via e‑mail of QR; resultaten volgen.
- [Auto‑reply](https://www.repmanager.ai/functionaliteiten/auto-reply): Regels voor automatische reacties.

## Packages & scale
- [Packages (EN)](https://www.repmanager.ai/en/pakketten): Planoverzicht (Basic/Pro) en links naar details.
- [As‑a‑Service (EN)](https://www.repmanager.ai/en/pakketten/as-a-service): Managed review‑operations voor hoge volumes.
- [Pakketten (NL)](https://www.repmanager.ai/pakketten): NL‑overzicht van pakketten.
- [Basic (NL)](https://www.repmanager.ai/pakketten/basic): Basispakket voor één locatie.
- [Basic‑pakket (NL)](https://www.repmanager.ai/pakketten/basic-pakket): Detailpagina Basic.
- [Pro‑pakket (NL)](https://www.repmanager.ai/pakketten/pro-pakket): Detailpagina Pro.
- [Pro‑pakket (EN)](https://www.repmanager.ai/en/pakketten/pro-pakket): EN‑variant van Pro.
- [Basic‑pakket (EN)](https://www.repmanager.ai/en/pakketten/basic-pakket): EN‑variant van Basic.
- [As‑a‑Service (NL)](https://www.repmanager.ai/pakketten/as-a-service): NL‑variant van managed review‑operations.

## Sectors — NL
- [Automotive](https://www.repmanager.ai/sectoren/automotive): Voor autodealers/automotive; lokale SEO en reviewbeheer.
- [Garage](https://www.repmanager.ai/sectoren/automotive/garage): Voor garages/werkplaatsen.
- [MKB](https://www.repmanager.ai/sectoren/mkb): Voor kleine bedrijven met fysieke locatie.
- [Kappers & Barbers](https://www.repmanager.ai/sectoren/kappers-en-barbers): Voor salons en barbers.

## Sectors — EN
- [Automotive](https://www.repmanager.ai/en/sectoren/automotive): For dealers and automotive groups; local SEO and reviews.
- [Auto repair / garage](https://www.repmanager.ai/en/sectoren/automotive/garage): For workshops/repair shops.
- [SMEs](https://www.repmanager.ai/en/sectoren/mkb): For small businesses with a physical location.
- [Hairdressers & Barbers](https://www.repmanager.ai/en/sectoren/kappers-en-barbers): For salons and barbers.

## Blog — NL
- [Waarom reputatiemanagement verder gaat dan reviews](https://www.repmanager.ai/blogs/waarom-reputatiemanagement-verder-gaat-dan-reviews): Context breder dan alleen reviews.
- [Zo verwijder je slechte reviews van Google Mijn Bedrijf](https://www.repmanager.ai/blogs/zo-verwijder-je-slechte-reviews-van-google-mijn-bedrijf): Verwijder/verberg‑opties en beleid.
- [Hoe transformeer je negatieve reviews in een sterkere klantrelatie](https://www.repmanager.ai/blogs/hoe-transformeer-je-negatieve-reviews-in-een-sterkere-klantrelatie): Van klacht naar kans.
- [Blogs hub](https://www.repmanager.ai/blogs): Overzicht van alle NL‑blogs.
- [Reputatiemanagement schaalbaar maken](https://www.repmanager.ai/blogs/reputatiemanagement-schaalbaar-maken): Strategisch kader voor schaalbaar GBP‑beheer.
- [Zo verifieer je jouw Google Mijn Bedrijf profiel](https://www.repmanager.ai/blogs/zo-verifieer-je-jouw-google-mijn-bedrijf-profiel/): Verificatiegids.
- [Zo reageer je het beste op Google reviews](https://www.repmanager.ai/blogs/zo-reageer-je-het-beste-op-google-reviews/): Antwoord‑best practices.
- [Zo claim je jouw bedrijf op Google](https://www.repmanager.ai/blogs/zo-claim-je-jouw-bedrijf-op-google/): Claimgids.
- [Zo verifieer je Google Mijn Bedrijf met de telefoon](https://www.repmanager.ai/blogs/zo-verifieer-je-google-mijn-bedrijf-met-de-telefoon/): Telefonische verificatie.
- [Zo maak je een Google review QR‑code aan in 6 eenvoudige stappen](https://www.repmanager.ai/blogs/zo-maak-je-een-google-review-qr-code-aan-in-6-eenvoudige-stappen/): QR‑code handleiding.
- [Hoe Google reviews je Google Maps‑prestaties bepalen](https://www.repmanager.ai/blogs/hoe-google-reviews-je-google-maps-prestaties-bepalen): Rankingfactoren.
- [Zo stuur jij de AI aan in Repmanager](https://www.repmanager.ai/blogs/zo-stuur-jij-de-ai-aan-in-repmanager): Prompt‑tips.
- [Je eerste stappen in Repmanager](https://www.repmanager.ai/blogs/je-eerste-stappen-in-repmanager): Onboarding in 7 stappen.
- [Automotive reviews](https://www.repmanager.ai/blogs/automotive-reviews): Reviewbeheer voor dealers.
- [Reputatiemanagement: sleutel tot groei (automotive)](https://www.repmanager.ai/blogs/reputatiemanagement-sleutel-tot-groei-automotive): Sector‑kader.
- [Transparantie in reputatiemanagement](https://www.repmanager.ai/blogs/transparantie-in-reputatiemanagement-de-sleutel-tot-vertrouwen): Vertrouwen vergroten.
- [Waarom je binnen 24 uur op elke Google review moet reageren](https://www.repmanager.ai/blogs/waarom-je-binnen-24-uur-op-elke-google-review-moet-reageren): Snel reageren loont.
- [Zo voeg je je bedrijf toe aan Google](https://www.repmanager.ai/blogs/zo-voeg-je-je-bedrijf-toe-aan-google): Vermelding toevoegen.
- [De perfecte reactie op een negatieve review](https://www.repmanager.ai/blogs/de-perfecte-reactie-op-een-negatieve-review): Negatieve review aanpak.
- [Hoe sentimentanalyse je helpt de stem van je klant echt te begrijpen](https://www.repmanager.ai/blogs/hoe-sentimentanalyse-je-helpt-de-stem-van-je-klant-echt-te-begrijpen): Sentimentanalyse.

## Blog — EN
- [Blogs hub](https://www.repmanager.ai/en/blogs): EN blog index.
- [Scalable reputation management](https://www.repmanager.ai/en/blogs/scalable-reputation-management): Strategy to scale GBP reputation ops.
- [Why reputation management goes beyond reviews](https://www.repmanager.ai/en/blogs/why-reputation-management-goes-beyond-reviews): Broader brand trust.
- [Claim your Google Business](https://www.repmanager.ai/en/blogs/claim-your-google-business): Claim guide.
- [Verify Google My Business profile](https://www.repmanager.ai/en/blogs/verify-google-my-business-profile): Verification guide.
- [Verify Google My Business by phone](https://www.repmanager.ai/en/blogs/verify-google-my-business-phone): Phone verification.
- [Best way to respond to Google reviews](https://www.repmanager.ai/en/blogs/best-way-to-respond-to-google-reviews): Response best practices.
- [How to respond to negative reviews](https://www.repmanager.ai/en/blogs/how-to-respond-to-negative-reviews): Negative review playbook.
- [Create a Google review QR code](https://www.repmanager.ai/en/blogs/create-google-review-qr-code): QR‑code how‑to.
- [Add your business to Google](https://www.repmanager.ai/en/blogs/add-your-business-to-google): Add listing.
- [Remove bad reviews from Google My Business](https://www.repmanager.ai/en/blogs/remove-bad-reviews-google-my-business): Removal options.
- [Transparency in reputation management](https://www.repmanager.ai/en/blogs/transparency-in-reputation-management): Trust and openness.
- [Transform negative reviews into stronger relationships](https://www.repmanager.ai/en/blogs/transform-negative-reviews-into-stronger-customer-relationship): Turnarounds.
- [Automotive reviews](https://www.repmanager.ai/en/blogs/automotive-reviews): Dealer‑specific guidance.
- [How to steer the AI in RepManager (EN)](https://www.repmanager.ai/en/blogs/zo-stuur-jij-de-ai-aan-in-repmanager): Prompting tips (EN mirror).
- [Hoe Google reviews je Google Maps‑prestaties bepalen (EN)](https://www.repmanager.ai/en/blogs/hoe-google-reviews-je-google-maps-prestaties-bepalen): EN mirror of ranking article.
- [Sentiment analysis — understand your customer voice](https://www.repmanager.ai/en/blogs/sentiment-analysis-understand-your-customer-voice): Sentiment analysis primer.
- [Je eerste stappen in Repmanager (EN)](https://www.repmanager.ai/en/blogs/je-eerste-stappen-in-repmanager): EN mirror of onboarding.
- [Waarom je binnen 24 uur… (EN)](https://www.repmanager.ai/en/blogs/waarom-je-binnen-24-uur-op-elke-google-review-moet-reageren): EN mirror of fast‑response article.

## Policies & terms
- [Terms & Conditions (NL)](https://www.repmanager.ai/algemene-voorwaarden)
- [Terms & Conditions (EN)](https://www.repmanager.ai/en/algemene-voorwaarden)
- [Privacy Policy (NL)](https://www.repmanager.ai/privacybeleid)
- [Privacy Policy (EN)](https://www.repmanager.ai/en/privacybeleid)
- [Cookie Policy (NL)](https://www.repmanager.ai/cookiebeleid)
- [Cookie Policy (EN)](https://www.repmanager.ai/en/cookiebeleid)

---

## Short answer patterns
- **What is RepManager.ai?** Google review management for one or many locations: monitor, reply with AI (or rules), invite new reviews (email/QR), and track sentiment & performance. → Link **Homepage** and **Features**.
- **Does it support multiple locations?** Yes — see **Review Manager** (multi‑location dashboards/filters). → Link EN/NL feature page.
- **How do I collect more reviews?** Use **Review Invitations** for email or QR; track opens/completions. → Link EN/NL.
- **Can it auto‑reply?** Yes — set rules for simple cases; keep tone on‑brand with the AI prompt. → Link **Auto‑reply** and **AI Response Generator**.
- **Pricing/trial?** See **Packages**; do not quote numbers from memory.

## Glossary
- **Google Business Profile (GBP/GMB)** — Reviews shown on Google Maps/Search for a business.
- **Sentiment / intent** — Signals used to prioritize and tailor responses.
- **Prompt** — Instruction that controls the AI’s tone, do/don’t, and style in replies.